Greenbee Home Assistance from John Lewis
Features comparison with GreenbeeHome Assistance from John Lewis.
| Service | British Gas – Homecare 400 | GreenbeeHome Assistance from John Lewis |
|---|---|---|
| Emergency Definition | British Gas is a maintenance agreement and as such will attend for most types of breakdown | Temporary emergency repairs to prevent injury to occupants, loss of or damage to building or contents and to prevent the home becoming uninhabitable. Covers damage to or breakdown of essential services in the home – gas, electric and water supplies, main source of heating (but only if boiler/system breakdown occurs during the winter months), replacement of keys and vermin control |
| No of call outs allowed/ Amount per Claim | Unlimited Call outs/ Unlimited Claim Amounts (except Drainage up to £1000) | No limit to number of claims, Up to £1000 including VAT to cover call out, labour, parts and materials and up to £250 towards overnight accommodation |
| Response Times | British Gas engineers promise to attend promptly and to provide a same day response wherever possible on a priority basis | None given |
| Labour | Directly employed labour possibly giving you a better service | Subcontractors |
| Safety and Maintenance Inspections | Included | Not Included |
Consumer Tips
- Generally if Home Emergency is incorporated into your Home Insurance policy the amount you will be able to claim will be limited
- You will still have to find a tradesman in the event of a breakdown that is not classed as an emergency by your insurance provider
- Make sure that the Home Insurance policy has not been inflated to take account of extra benefits which may not give very much in return
- Your cover will be connected to your Home Insurance – If you want to switch home insurance you will need to check that the insurance company will still be able to provide you with cover for your home emergencies
This information has been gathered in 2007 on a best endeavours basis using ‘Mystery Shopping’ sources, website visits and review of terms and conditions where freely available. It is the nature of these types of services that product features often change and hence the reader should conduct their own research should they wish to learn of the very latest features for any provider. As a result this website cannot guarantee the complete accuracy of the above which should be taken as a rudimentary guide only.