HSBC Home Emergency Cover
Features comparison with HSBC Home Emergency Cover.
| Service | British Gas – Homecare 400 | HSBC Home Emergency Cover |
|---|---|---|
| Emergency Definition | British Gas is a maintenance agreement and as such will attend for most types of breakdown | The result of a sudden or unforeseen indicent which would make the home unsafe or insecure, create a risk of loss or damage to the property or leave the home without essential services |
| Coverage | Central Heating/Plumbing & Drains/Electrical breakdown | Temporary repair to resolve the immediate emergency only. Leaking pipes; blocked drains/WC; roofing problems; failure of heating or hot water system; failure of gas/electricity supply; loss of keys; doors/windows. |
| No of call outs allowed/ Amount per Claim | Unlimited Call outs/ Unlimited Claim Amounts (except Drainage up to £1000) | Unlimited Claims. Up to £500 (incl. VAT) for call out, labour and materials. £100 towards overnight accommodation |
| Response Times | British Gas engineers promise to attend promptly and to provide a same day response wherever possible on a priority basis | None specified |
| Labour | Directly employed labour possibly giving you a better service | Subcontractors |
| Safety and Maintenance Inspections | Included | Not Included |
Consumer Tips
- You will still have to find a tradesman in the event of a breakdown that is not classed as an emergency by your insurance provider
- Your cover will be connected to your Home Insurance – If you want to switch home insurance you will need to check that the insurance company will still be able to provide you with cover for your home emergencies
This information has been gathered in 2007 on a best endeavours basis using ‘Mystery Shopping’ sources, website visits and review of terms and conditions where freely available. It is the nature of these types of services that product features often change and hence the reader should conduct their own research should they wish to learn of the very latest features for any provider. As a result this website cannot guarantee the complete accuracy of the above which should be taken as a rudimentary guide only.