Lloyds TSB Home Emergency Policy
Features comparison with Lloyds TSB Home Emergency Policy.
| Service | British Gas – Homecare 400 | Lloyds TSB Home Emergency Policy |
|---|---|---|
| Emergency Definition | British Gas is a maintenance agreement and as such will attend for most types of breakdown | Lloyds TSB will cover you for failure or damage to plumbing and drainage system or external locks, doors or windows; failure of electricity supply, or commplete breakdown of the primary heating system and damage to roof by bad weather/fallen trees |
| Coverage | Central Heating/Plumbing & Drains/Electrical breakdown | Central heating, plumbing and drains, locks, doors, windows, electrical supply, roof |
| No of call outs allowed/ Amount per Claim | Unlimited Call outs/ Unlimited Claim Amounts (except Drainage up to £1000) | Attendance for 2 hours for each emergency, and only up to £100 inc VAT for each emergency |
| Response Times | British Gas engineers promise to attend promptly and to provide a same day response wherever possible on a priority basis | A tradesman to call back within 1 hr and arrive with 4 hrs |
| Labour | Directly employed labour possibly giving you a better service | Subcontractors |
| Safety and Maintenance Inspections | Included | Not Included |
Consumer Tips
- Remember you will have to pay for all Parts & materials and any labour over and above the first 2 hrs of labour and any materials beyond £100
- You will still have to find a tradesman in the event of a breakdown that is not classed as an emergency by your insurance provider or pay for routine breakdowns
This information has been gathered in 2007 on a best endeavours basis using ‘Mystery Shopping’ sources, website visits and review of terms and conditions where freely available. It is the nature of these types of services that product features often change and hence the reader should conduct their own research should they wish to learn of the very latest features for any provider. As a result this website cannot guarantee the complete accuracy of the above which should be taken as a rudimentary guide only.